Privacy Policy

FW Commercial Plumbing Contractors ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our commercial plumbing services in Fort Worth and Tarrant County.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website, such as when you request an estimate, schedule a service, or contact us via our contact forms. This information may include:

• Full Name
• Company or Facility Name
• Email Address
• Phone Number
• Property Address
• Details regarding your plumbing issues or commercial projects

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our commercial plumbing services. Specifically, we may use your information to:

• Respond to your service requests and inquiries.
• Dispatch technicians to your commercial facility.
• Send administrative information, such as scheduling updates, invoices, and policy changes.
• Improve our website's performance and user experience.
• Fulfill our legal and contractual obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, or conducting our business, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law, municipal building codes, or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use "cookies" to enhance your user experience. Cookies are small files placed on your device that help us understand how site visitors use our services. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.